Industry Articles

Taking Advantage of the Employee Assistance Program (EAP)

Only a small percentage of employees utilize their free Employee Assistance Program (EAP). The main reason for such low participation is lack of knowledge. Hopefully with increased awareness about EAP, many more employees will take advantage of the great services provided by this program. LifeBalance is Nextep’s EAP and provided to all employees enrolled in Nextep’s benefit programs. Employees can benefit from LifeBalance at every stage of their life and career. The everyday demands of work, family, and personal issues can be very stressful and taxing on your mind and body. This stress can lead to serious health risks, worsened attitude and less productivity at work.

  What is an EAP?

An Employee Assistance Program (EAP) is a program designed to aid work organizations in addressing productivity issues and employees to identify and resolve personal concerns that may affect job performance.

List of Common Personal Concerns:

• Work
• Legal
• Finances
• Emotional Well-being
• Parenting & Child Care
• Addiction & Recovery
• Retirement

  What can this program do for me?

LifeBalance provides:

• Telephone Consultations
  Speak confidentially with an experienced, masters-level consultant to help clarify your issue, sort through your options and contact an effective and affordable resource. (800) 854 - 1446
• Personalized Searches & Referrals
  Consultants work with you to develop a list of referrals for various types of services in your community.
• LifeBalance Online
  Web access to an issue-specific resource room, consultants, financial calculators and interactive tools; plus the ability to order free booklets, tapes, and view over 500 articles.
  http://www.lifebalance.net
• Face-to-Face Consultations
  Speak with a professional counselor face-to-face about your problems and issues. (Program allows for up to three sessions following a telephone consultation.)
• Educational Material
  Free booklets, audiotapes and tip sheets on a wide range of topics.
• Tips on Tape
  Comprehensive audio library offers you over 500 practical tips on a range of life issues.

  What do I have to pay?

You do not have to pay for any of the services that are provided by LifeBalance.

  When are the services at LifeBalance available?

You can call toll-free any time at (800) 845-1446 to answer questions, get a phone consultation, set up a face-to-face consultation, etc. Also, you can visit LifeBalance’s website to have direct access to a vast array of information, tips, and advice on a wide range of topics.

  Can I check it out before I commit to anything?

With access to LifeBalance’s website, you can read articles, contact a consultant, listen to audios, take self-assessments, order or download booklets and CDs and much more! The site helps you get the answers you want, in the format you want.

  Can my dependents also use the services of LifeBalance?

This service is available to you and any significant people in your life.

 

If you feel in need of consultation or just answers to personal issues, please take advantage of this FREE service provided to ALL employees!

 

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