Blog posts about
Technology

“[Switching to] Nextep was a no-brainer. The costs are better and the amount of personalized attention and follow-up we received right off the bat was really impressive. With Nextep, we’re not just a number. Nextep is so responsive to our questions and our needs. We didn’t have that in the past with our previous provider.” — Yaicha, […]
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Meet Mary. She’s an office manager at a 55+ employee company that produces medical supplies for hospitals and doctor’s offices across the United States.  Mary does it all, from the company’s sales orders and payroll to new hire details and answering employee questions about benefits — her workday can be a little hectic.  She has […]
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At Nextep, we make life easier by using technology to empower employees with instant access to all of their employment-related needs in one place. The Nextep mobile app is the core element to our integrated platform and allows our partners to take full advantage of technology on the go.  Manage your info anytime, anywhere, on […]
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Please visit our COVID-19 resources page with more information for business owners and employees. While we continue to navigate and learn about COVID-19, we are taking the necessary steps to take care of our employees and yours.  Although there is uncertainty during this time, we are here to assure you Nextep will be here every […]
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While the holiday season brings plenty of sweet treats and cheer, it also brings an increase in cybercrime. There are several ways cybercriminals try to trick holiday shoppers, such as sending phishing emails with fake deals, selling bogus gift cards at discounted rates, or creating scam donation campaigns. Stay safe online this holiday season and […]
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We’ve added a new support feature to our service team, Felix the chatbot. Felix answers questions 24/7, giving our clients immediate help, day or night.  Felix can help with a variety of tasks, such as setting up direct deposit, printing a paystub, and changing tax settings. Imagine you’re gathering all your employment materials for tax […]
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Nextep released its very own mobile app to streamline services. Technology is one of the ways we provide relief to our administrators and offer convenience to employees. Releasing a mobile app is the next phase in our commitment to making employment easier.  When businesses partner with us, they give their employees the technology to access […]
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This year, Nextep was pleased to help a record number of clients and employees. Our advances in technology have allowed us to be more accessible to our people than ever before. Whether by phone, email, chat, web, the help section of your account, survey, in person, or with available resources that answer frequent questions, we […]
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Nextep is pleased to be the winner of the 2017 Service of The Future Now Award. Established by global consulting agency Bluewolf, an IBM company, the Future Now Award recognizes companies of all sizes and industries who use Salesforce to find innovative ways to engage employees and create customer moments. Nextep is one of three […]
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When preparing a business continuity plan, technology can be your most powerful tool. Here are two areas to think about: Assess your technology platform. Let’s face it, sometimes employees leave and you have to hire someone new. If your technology platform is so complicated that there’s a long ramp-up period while the new employee trains […]
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