Nextep Will Continue to Serve You During the COVID-19 Outbreak

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Please visit our COVID-19 resources page with more information for business owners and employees.

While we continue to navigate and learn about COVID-19, we are taking the necessary steps to take care of our employees and yours. 

Although there is uncertainty during this time, we are here to assure you Nextep will be here every step of the way. We’ve implemented several precautions to help keep our employees healthy and are set up to seamlessly maintain business operations whether we’re in the office or working from home. Your employees can keep tabs on their accounts and paychecks 24/7 from the Nextep mobile app.

The safety and well-being of our employees and yours is something we prioritize at Nextep. We can continue to meet your day-to-day needs and provide expert HR, payroll, risk & compliance, and benefits services remotely. We’ll be here for you and able to provide the exceptional service you’ve come to expect from us, rain or shine.

Business may not be completely usual for our people while we work to stop the spread of COVID-19, but the service and support you receive will be. 

For more info on how to handle COVID-19 in your workplace, visit our blog. There are some simple measures you and your employees can take now to stay healthy and prepare for changes.

  • Download the Nextep mobile app. This will allow your people to check their paystubs and manage their accounts from their smartphones, wherever they are.
  • For a short time, all copays for Teladoc visits through the Aetna Health app will be waived, allowing your people to get the help they need while practicing the social distancing that can help keep them safe.
  • Are any of your employees still receiving paper paychecks? Their pay could be at risk due to delivery delays, weather, and other circumstances. Strongly encourage your employees to enroll in direct deposit or our pay card at their earliest convenience. 

As always, we’re here to help. Contact us by emailing resources@nextep.com, in the help section of your account, or at 888.811.5150.

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