Serving You And Your People

People in office at desk

We go above and beyond to keep our clients ahead of the game.

Working to elevate the employment experience for our clients and their people is one of Nextep’s guiding principles, and we don’t take it lightly.

At Nextep, we believe in answering the phone with a smile and delivering HR where you are every time you call. Our people have worked tirelessly to continue providing exceptional service to our clients, whether they’re working in the office or remotely — we haven’t missed a beat. 

We are sincerely grateful for every call, email, and chat. Each opportunity we have to serve our clients is a win in our book, and we can’t thank them enough for giving us the chance to do what we love every day: support their people. 

Nextep empowers clients with instant HR infrastructure and a robust suite of technology backed by a team of experts passionate about helping you navigate the challenges of running a business. When you work with Nextep, you get a partner who is informed, innovative, and full of expertise. Our technology allows your people to manage their employment information, such as paystubs and W-2s, on their terms. 

Our clients are our partners. Day in and day out, Nextep’s HR experts stand at the ready to pick up the phone, respond to emails, and answer any questions — our virtual door is always open. 

It feels like the world is moving faster than ever before. We’re proactively keeping clients up-to-date with the latest legislation, best practices, and workplace guidelines. During times when no two days look alike, it’s imperative to have a partner who provides you with up-to-date information and essential know-how. Our experts diligently created and maintained a COVID-19 resource center packed with free webinars, blogs, and useful information to help business owners navigate the changing landscape. 

Nextep has been around for over two decades, which means we’re no stranger to crisis management — and the COVID-19 pandemic has proven to be no exception. Our HR experts have worked tirelessly to ensure our clients have the tools and support they need to adjust to any situation. We’ve proved to be a valuable partner during this pandemic

Nextep and our team of experts are here to help you work through anything that comes your way. We’d love to serve you and show you how we can help you stay ahead of the game for the rest of 2020 and beyond — request a personalized demo to see more on how we can make your business stronger! 

Also on Nextep

How do you handle employee promotions? When promoting one of your star employees to a management or supervisory position, companies should take the time to train and help the manager adjust to their new role.  An employee’s relationship with their immediate supervisor is one of the top five factors in job satisfaction, so a new […]
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It should be no surprise that your employees post on social media or even blog throughout the day ─ maybe even on company time or equipment. And while they may not post on the clock, it’s unlikely that after hours they think their social media or blog posts could have consequences at work. While employers […]
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The holidays can raise confusing questions on how to pay your employees, especially since there are separate rules for nonexempt and exempt employees. Here is a quick reminder on how to pay both groups during holidays. Pay for Nonexempt Employees If your business is closed for the holiday(s), the Fair Labor Standards Act (FLSA) does […]
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The Equal Employment Opportunity Commission (EEOC) recently released the “Know Your Rights” poster, which updates and replaces the previous “EEO is the Law” poster. Covered employers are required by federal law to prominently display the poster in their workplace.  DOWNLOAD POSTER What it covers The poster includes federal laws prohibiting job discrimination, as well as […]
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Did you know that claims for unemployment benefits from former employees can increase your State Unemployment Tax Act (SUTA) tax rate? Managing the unemployment process can sometimes take excessive resources making it difficult for business owners to give unemployment claims the attention they require. Nextep manages this process for our PEO clients and can help […]
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How to handle the SSN in the workplace The Social Security Administration has announced that an individual may now self-select their gender on their social security number (SSN) record. Previously, the sex marker would have to match medical records and other legal documentation. Now, a person can select the male or female sex designation of […]
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Workplace violence among employees is a threat that all companies should be aware of and work to prevent. In 2020, workplace assaults resulted in 20,050 injuries and 392 fatalities, according to Injury Facts®. Background screening before hiring can help find warning signs and prevent employers from hiring a known threat. Sometimes, though, the employee has […]
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When completing the I-9 to verify employment eligibility, you may notice that the form will expire on October 31, 2022. Usually, the government releases a new form to replace the old one. However, the Department of Homeland Security (DHS) and US Immigration and Customs Enforcement (ICE) has announced an extension to the existing form.  As […]
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Should an employee clock out for a short break? What if they leave the office? Knowing the ins and outs of employee pay can be tricky, so today we’re tackling break times to help keep you in the know.  Generally, nonexempt employees do not clock out when taking short breaks of 20 minutes or less […]
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Can I make my employee remove his nose piercing? Can I require dresses? What if my employee smells horrible?  These and other questions frequently arise when companies are developing effective dress codes. A thorough dress code that respects each employee’s judgment and comfort can be challenging for employers to come up with on the fly […]
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A frequent and important issue employers commonly deal with is whether to classify a worker as an employee or an independent contractor.  Put simply, the difference between an employee and an independent contractor lies in who controls the work. Employee An employee works according to the company’s rules and schedule. The employee’s pay is subject […]
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Get the low down on how to handle pay correctly. Should you pay your employees for working during lunch? Yes.  Easy answer! Right? Well, no. Though the simple answer is an emphatic yes, it’s a bit more nuanced.  The topic of lunch and compensable time can be tricky. There are many ways an employee could […]
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