Serving You And Your People

People in office at desk

We go above and beyond to keep our clients ahead of the game.

Working to elevate the employment experience for our clients and their people is one of Nextep’s guiding principles, and we don’t take it lightly.

At Nextep, we believe in answering the phone with a smile and delivering HR where you are every time you call. Our people have worked tirelessly to continue providing exceptional service to our clients, whether they’re working in the office or remotely — we haven’t missed a beat. 

We are sincerely grateful for every call, email, and chat. Each opportunity we have to serve our clients is a win in our book, and we can’t thank them enough for giving us the chance to do what we love every day: support their people. 

Nextep empowers clients with instant HR infrastructure and a robust suite of technology backed by a team of experts passionate about helping you navigate the challenges of running a business. When you work with Nextep, you get a partner who is informed, innovative, and full of expertise. Our technology allows your people to manage their employment information, such as paystubs and W-2s, on their terms. 

Our clients are our partners. Day in and day out, Nextep’s HR experts stand at the ready to pick up the phone, respond to emails, and answer any questions — our virtual door is always open. 

It feels like the world is moving faster than ever before. We’re proactively keeping clients up-to-date with the latest legislation, best practices, and workplace guidelines. During times when no two days look alike, it’s imperative to have a partner who provides you with up-to-date information and essential know-how. Our experts diligently created and maintained a COVID-19 resource center packed with free webinars, blogs, and useful information to help business owners navigate the changing landscape. 

Nextep has been around for over two decades, which means we’re no stranger to crisis management — and the COVID-19 pandemic has proven to be no exception. Our HR experts have worked tirelessly to ensure our clients have the tools and support they need to adjust to any situation. We’ve proved to be a valuable partner during this pandemic

Nextep and our team of experts are here to help you work through anything that comes your way. We’d love to serve you and show you how we can help you stay ahead of the game for the rest of 2020 and beyond — request a personalized demo to see more on how we can make your business stronger! 

Also on Nextep

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Unpacking the Buzzword You’ve likely heard the term “quiet quitting,” conjuring images of disengaged workers coasting through their jobs. But before we jump on the bandwagon of criticism, let’s take a closer look at what this phenomenon actually means. At its core, quiet quitting describes employees fulfilling their job requirements without going the extra mile. […]
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In today’s evolving work environment, employee engagement and productivity have become critical priorities for businesses. McKinsey’s research sheds light on this topic by identifying six distinct employee personas, each exhibiting varying levels of satisfaction, engagement, and performance. But the most striking revelation? Over half the workforce falls into two stark categories: building value or destroying […]
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Ramadan, the holy month of fasting and reflection for Muslims, begins on Sunday, March 10, 2024, and end on Tuesday, April 9. As an employer, understanding your Muslim employees’ needs during this time fosters a supportive and inclusive workplace.  It’s important to consider that rejecting flexible requests without a valid reason could be seen as […]
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Have you ever been lost in the complex world of Human Resources, stuck on hold, listening to automated responses and yearning for a human touch? Customer service provided by a Professional Employer Organization (PEO) can be hit or miss. Some are exceptional, while others leave you frustrated.  Nextep believes that your PEO experience should be […]
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