Tired of Submitting Tickets for HR support? Partner With Real People at Nextep

Bailey Edrington 09.16.21
Human Resources
Drew + Elybeth Providing HR Support

When you need HR support, you want to talk to a real person who is happy to help you, not submit a ticket to a dead-end help inbox or get stuck in a robo-receptionist call loop. Unlike our competitors, when you call Nextep, you’ll talk to a real person every time. Our clients are not just a number to us — they’re our number one priority.

Nextep has a team of passionate and dedicated experts who are always ready to help. Each of our team members is unique, but they all share a deep commitment to elevating the employment experience and enriching people’s lives.  Ever wondered what it would be like to talk with a Nextepper? Meet two incredible members of our support team, Drew and Elybeth!

Meet Drew, Operations Support Supervisor

Drew (also known as Drew Hollywood) loves good food, hates elevators, and is an expert at enriching the lives of Nextep clients! He is on the frontlines of our support team and helps hundreds of our clients every week.

 

Meet Elybeth, Implementation Coordinator

Elybeth is known around Nextep for her positive spirit, heart for giving back, and for being a pro at elevating the employment experience! She helps new clients get acclimated to the Nextep experience and sets each one of them up for success! 

Nextep provides businesses with a dedicated service team of fun, passionate, and hardworking people who provide everything from HR and benefits guidance to payroll and compliance support. You really just can’t top Nextep’s service. Our Net Promoter Score is consistently in the high 80s, which is significantly higher than most of our competitors. Nextep has real, supportive people which makes for really happy clients. 

Schedule a meeting with one of our experts today to upgrade your PEO experience! 

UPGRADE YOUR HR SUPPORT

Elevating your employment experience and enriching your life is our “why”, and we strive to do that every day. If you’re ready to upgrade to real HR support, schedule a meeting with a Nextep expert or give us a call at 888.811.5150 today!

Also on Nextep

2023-12-05 Nextep blog - holiday pay
Navigating Holiday Pay
Ah, the holiday season—a time for joy, festivities, and the age-old puzzle of compensating your employees. Let’s demystify the rules of holiday pay for both our hourly (nonexempt) and salaried (exempt) workers. For the Hourly Heroes Picture your business decked out in holiday cheer, but your nonexempt employees are sipping cocoa at home. Under the […]
Read more
2023-11-28 Nextep blog - office party
3 Tips for a Lawsuit-Free Office Party
Keep Your Party Pants Professional As the year ends, and you’ve achieved feats at work that deserve a standing ovation, the holiday office party is your well-earned, much-awaited reward.  But beware! When the festive spirit meets the allure of a bottomless drink supply, things can take a wild turn, leaving you nursing a hangover, regret, […]
Read more
2023-11-21 Nextep blog - ESG
ESG and Business: Building a Better Future
We’ve talked recently about the importance of sustainability in business. Let’s take it a step further and look at ESG, or Environmental, Social, and Governance.  The Impact of ESG on Companies Environmental (E) Companies that focus on their environmental impact are making a positive change. They reduce their carbon footprint, use clean energy, and find […]
Read more
2023-11-14 Nextep blog - sustainable business
Operating a Sustainable Business
Sustainable business isn’t just for hippies! As we discussed in our previous article, sustainability is increasingly important to today’s business. It is a crucial and relevant issue that affects everyone and every organization, regardless of industry or beliefs. Sustainability involves taking a long-term, holistic view of how we interact with the environment and our communities, […]
Read more
2023-11-07 Nextep blog - CEOs and sustainability
Why Are CEOs Worried About Sustainability?
At Nextep, we aim to stay informed about CEO concerns in order to better help with problem-solving. We were surprised to learn that sustainability has become a top concern. The statistics bring CEO concerns to light: A Gartner survey found that CEO concern about sustainability has increased 292% from their 2021-22 survey. In a survey […]
Read more
2023-10-31Nextep blog - Bathrooms at work
Let’s Talk About Bathrooms and Work
It’s not the most savory of topics, but still merits discussion. All of your employees will need to use the bathroom during work. Here’s a potty primer, if you will. Disability and Bathrooms The Americans with Disabilities Act (ADA) has clear regulations on bathroom accessibility in the workplace. Much of the guidance revolves around making […]
Read more
2023-10-17 Nextep blog - Title VII
Title VII Refresher
We’ve reported at length about preventing discrimination in the workplace. But let’s take a step back now and brush up on Title VII, the sweeping regulation that started it all.  Title VII of the Civil Rights Act forbids discrimination in any aspect of employment, including hiring, firing, pay, job assignments, promotions, layoff, training, fringe benefits, […]
Read more
2023-10-03 Nextep blog - NLRB
NLRB Rules Again in Favor of Employee Rights
Time to check your handbook again for NLRB compliance The National Labor Relations Board (NLRB) has been busy shaping employee handbooks and workplace policies. With the recent Stericycle Inc. decision, the NLRB has introduced a new legal standard for evaluating employer work rules under Section 8(a)(1) of the National Labor Relations Act (NLRA).  Understanding the […]
Read more
2023-10-24 Nextep blog - Non-compete agreements
Are Non-Compete Agreements Enforceable?
The Answer Depends on Your State…For Now As we reported in January, non-compete agreements preventing employees from working for competitors are becoming increasingly unenforceable. The FTC is currently working on banning them at a federal level, but unless and until that decision comes, non-competes are enforced at a state (and sometimes even local) level.  As […]
Read more
Weekly Tip Blog Header - 2023-09-19 Independent Contractors (1)
[INFOGRAPHIC] How to Classify Independent Contractors Correctly
When hiring workers, knowing whether they’re employees or independent contractors is essential. The difference between the two can significantly impact your business, including your tax liability, your liability for workers’ compensation claims, the worker’s rights and benefits, and your ability to control how your workers do their jobs. Read all about it here, and check […]
Read more
Weekly Tip Blog Header - 2023-09-12 Religious Accommodations
Religious Accommodations, the Supreme Court, and Your Company
Employers Must Now Prove “Substantial Increased Cost” to Deny Religious Accommodation Recently, the Supreme Court ruled that employers must now demonstrate a substantially increased cost to deny an employee’s request for a religious accommodation.  This ruling, which comes in the case of Groff v. DeJoy, clarifies the standard for “undue hardship” under Title VII of […]
Read more
Weekly Tip Blog Header - 2023-09-05 Affirmative Action and DEI
Affirmative Action, the Supreme Court, and DEI Initiatives
Here’s How the Recent Ruling Affects Your Company You may have read that in late June, the Supreme Court struck down affirmative action in college admissions. Here’s the implication this ruling could mean for you as a small or medium-sized business owner. To be clear, the Supreme Court’s decision on affirmative action does not explicitly […]
Read more

Download Our App

Download on the App Store Get it on Google Play