Tired of Submitting Tickets for HR support? Partner With Real People at Nextep

Drew + Elybeth Providing HR Support

When you need HR support, you want to talk to a real person who is happy to help you, not submit a ticket to a dead-end help inbox or get stuck in a robo-receptionist call loop. Unlike our competitors, when you call Nextep, you’ll talk to a real person every time. Our clients are not just a number to us — they’re our number one priority.

Nextep has a team of passionate and dedicated experts who are always ready to help. Each of our team members is unique, but they all share a deep commitment to elevating the employment experience and enriching people’s lives.  Ever wondered what it would be like to talk with a Nextepper? Meet two incredible members of our support team, Drew and Elybeth!

Meet Drew, Operations Support Supervisor

Drew (also known as Drew Hollywood) loves good food, hates elevators, and is an expert at enriching the lives of Nextep clients! He is on the frontlines of our support team and helps hundreds of our clients every week.

 

Meet Elybeth, Implementation Coordinator

Elybeth is known around Nextep for her positive spirit, heart for giving back, and for being a pro at elevating the employment experience! She helps new clients get acclimated to the Nextep experience and sets each one of them up for success! 

Nextep provides businesses with a dedicated service team of fun, passionate, and hardworking people who provide everything from HR and benefits guidance to payroll and compliance support. You really just can’t top Nextep’s service. Our Net Promoter Score is consistently in the high 80s, which is significantly higher than most of our competitors. Nextep has real, supportive people which makes for really happy clients. 

Schedule a meeting with one of our experts today to upgrade your PEO experience! 

UPGRADE YOUR HR SUPPORT

Elevating your employment experience and enriching your life is our “why”, and we strive to do that every day. If you’re ready to upgrade to real HR support, schedule a meeting with a Nextep expert or give us a call at 888.811.5150 today!

Also on Nextep

Find the Best Candidates You may be recruiting new employees to ensure full staffing for the months ahead. Here are 3 ways to find and recruit top talent for your company. 1. Use technology Start with the most straightforward recruiting solution: post an ad online. Today’s online job posting tools go beyond the average resume […]
Read more
Rest Up! For Illinois Workers, ODRISA is Now Law Beginning in 2023, The One Day Rest In Seven Act (ODRISA) allows Illinois employees the right to take one day off in seven, plus breaks during a long workday.  Here’s a breakdown of the basics: Employees must get a minimum of 24 hours of rest every […]
Read more
Starting in 2023, Illinois workers have expanded job-protected bereavement leave under the Family Bereavement Leave Act (FBLA). Let’s dig into the details. FBLA allows eligible employees to take up to 10 work days of unpaid leave following the death of a family member. Specifically, they are allowed time for any of the events covered by […]
Read more
How to Ask the Right Things, Plus 25 Sample Job Interview Questions When searching for the right employee to join your team, job interview questions are essential in narrowing down an employer’s candidate pool and allowing top candidates to showcase their innovation, ideas, and goals.  But sometimes, it’s even more important to consider how you […]
Read more
Asking about criminal history is risky business. Here’s what to do instead. You may be breaking the law if your job application includes a checkbox asking the candidate if they’ve ever been convicted of a crime. Banning this question during the application process, sometimes referred to as “ban the box,” gives people with criminal histories […]
Read more
Your medical leave could qualify for paid time off if you work in Colorado.  We’re familiar with the Family Medical Leave Act (FMLA), allowing qualified employees up to 12 weeks of unpaid, job-protected leave to care for themselves or a family member during certain medical or family events. But the FAMLI program takes this coverage […]
Read more
Asking about salary history may be banned in your state. “So, tell me about your salary history at your current job.” It’s a typical job interview question, often used by recruiters to help gauge whether the candidate would be satisfied with the salary offered at their company. Sometimes, though, the question can help them determine […]
Read more
If you don’t have transparent pay, you may be legally obliged to do it soon.   California is the latest of several states to mandate transparent pay in job postings.  When advertising a job vacancy, California businesses with 15 or more employees must now show a salary range that the employee may expect to earn […]
Read more
Regardless of the turnover rate, every company at some point has faced the struggle of employee recruitment. Selecting the right candidate for your workforce is tough, and there are many factors to consider.  The action items below can provide your company with tactics to minimize risk and help ensure you hire the right person to […]
Read more
The new year brings both new resolutions and state minimum wage and tax changes. We’ve compiled what employers need to know to stay compliant and prepare your 2023 budget! Minimum Wage Several states are increasing their minimum wage. As a reminder, when federal and state or local payroll laws differ, the employer must adhere to […]
Read more
How do you handle employee promotions? When promoting one of your star employees to a management or supervisory position, companies should take the time to train and help the manager adjust to their new role.  An employee’s relationship with their immediate supervisor is one of the top five factors in job satisfaction, so a new […]
Read more
It should be no surprise that your employees post on social media or even blog throughout the day ─ maybe even on company time or equipment. And while they may not post on the clock, it’s unlikely that after hours they think their social media or blog posts could have consequences at work. While employers […]
Read more

Download Our App